And when I have seen the last 20 plus years in the technology space is. A fast evolution of people wanting to leverage technology to get. More efficient, more effective, go faster and make smarter decisions. We tend to get arguably overly enamored with technology. I think that’s certainly the case with automation as well.

In the beginning of my career, automation was all about using computers as fancy calculators. Taking a bunch of numbers and crunching them together and putting them into a spreadsheet or a file so that they can be further processed by a human. Oftentimes taking weeks or months to do that further processing.

Technology seems easy to leverage in your day job to make better decisions. But I’m not seeing anyone really take hold of the technology that they can leverage to become smarter and faster. What I’ve seen is most people struggle, even with simple things.

And there is this aspect of automation where people are really concerned about being disintermediated from their business processes or. They’re worried about jobs going away. And certainly when it comes to those kinds of mundane tasks that are just as easy to perform by some sort of software,.

I talked to I don’t know now a few hundred companies in the last couple of years on this topic and they’ve implemented some kind of technology with a whole vision, making the workforce smarter. And what happens is it all falls on the floor. They Automate something, but they don’t know where to go next.

I know that the machine should be able to do this, but I don’t really have the wherewithal or the knowledge to know how to get the machine to do it for me.

And that’s only the failure so far in this technology evolution we’ve gone through, which is accelerating every day. It is this last piece of how do I operationalize this new technology automation machine learning buzzwords of AI, RPA?

And so I think the industry overall has been very focused on technology, rightly so. But people still play a very big part in an organization’s success. And that’s what we do.

I think of Humanology as this new field. Whereby humans can really focus on their work. Focus on their relationships. Focus on the complex decisions that they need to make. Letting the machine and the bots and the algorithms do more of the repetitive work, I love the term Humanology. The human has to be involved. And the trick is, how do you make the human smarter to go faster with the right decision for the company?

And so I think the industry overall has been very focused on technology, rightly so. But people still play a very big part in an organization’s success. And that’s what we do.

And that’s what I love about Humanology, is that it leaves that space for humans while there is still automation. And it’s not just about leaving a little space, it’s about leaving that desired space. For humans to fill where they want to fill it and removing all of the undesired work.

There is no replacement for human intuition and judgment. Far more of what I think technology and the world of technology will be is how to coexist with that technology,

How to coax the most out of that technology, not necessarily to use that technology to replace the functions that people serve. I am fully committed to Humanology to help that change of how people work and act and evolve. Fully committed.